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Challenges and Opportunities Around the New Millennium 

Challenges and Opportunities Around the New Millennium
Challenges and Opportunities Around the New Millennium

W. Bruce Fye

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date: 31 July 2021

During the 1980s and 1990s, Mayo implemented strategies to confront increasing regional competition. Clinic leaders were concerned about the managed care movement and other factors causing uncertainty about the future of health care. The institution entered new markets in Florida and Arizona. Mayo re-emphasized its commitment to patient care at the same time it devoted additional resources to medical education and research. The Cardiovascular Division sought to enhance its national reputation by sponsoring more continuing medical education programs. To protect referral patterns, it established outreach programs that sent cardiologists and specialized diagnostic technologies (such as echocardiography) to sites in surrounding counties. Mayo has long been a leader in employing state-of-the-art heart care technologies. Increasingly, however, questions about the appropriate use of technologies have been raised. Mayo was an early adopter of the electronic medical record and the notion of empowering patients by providing information in several formats, including social media.

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