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Information handover and care planning 

Information handover and care planning
Chapter:
Information handover and care planning
Author(s):

Mark Davidson

DOI:
10.1093/med/9780199692958.003.0010
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date: 18 October 2019

Effective communication is an essential part of good teamwork which in turn helps set the scene for optimizing patient safety. Most human errors are not the result of poor technical knowledge or ability but instead are due to ‘non-technical’ aspects of performance such as communication. Effective handover communication is vital at initial admission, staff changeovers, and on discharge from the cardiothoracic ICU. Missing or incomplete information during admission or subsequent handover is a common cause of error and patient harm. During the handover of information distractions or interruptions increase cognitive demands leading to inefficiency and an increased risk of error. Handovers require the concise transfer of accurate and relevant patient information. This process can be aided by a standardized written handover sheet which details the objective clinical data. The verbal handover should include a short summary and highlight areas of clinical concern, outstanding tasks, or plans

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