Building on Level One, this title of Human Factors in Healthcare continues to enhance and develop the SHEEP model, delving deeper into the challenges of leadership, conflict resolution, and decision making that healthcare professionals currently face. Presenting the five components of the SHEEP framework; Systems, Human Interaction, Environment, Equipment, and Personal, this title allows readers to develop their own human factors based approach within their workplace. Through a wealth of real-life examples of errors and patient safety issues drawn from the author's experience from over twenty years in healthcare, it enables the identification of potential patient safety pitfalls and offers solutions on how to avoid them.
Debbie Rosenorn-Lanng, author Hospital Consultant, Acute NHS Foundation Trust and Visiting Professor, Information Research Centre, Henley Business School, University of Reading, UK
date: 18 May 2021