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Quality and managerial issues 

Quality and managerial issues
Quality and managerial issues

Gavin Spickett

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date: 19 June 2021

Clinical and laboratory services do not operate in isolation but are integrated into the clinical and managerial framework of a hospital, and in the UK into a nationwide network (the NHS). This provides a constraint in both managerial and financial terms and also provides a legal framework in which services are delivered. It is essential that no matter where the patient is treated the right diagnosis is reached and the appropriate treatment is given. This chapter describes quality and managerial issues related to immunology and allergy, and gives an overview of the structure of the NHS.

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