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Communication skills 

Communication skills
Chapter:
Communication skills
Author(s):

Richard D.W. Hain

and Satbir Singh Jassal

DOI:
10.1093/med/9780198745457.003.0022
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date: 24 January 2021

The medical care of children is characterized by the extent to which it relies on collaboration with family. In effect, the family of a child is expected to behave as colleagues with the paediatric or primary care team. The goal of communication with patients and families is to ensure the families feel confident and competent in this collegiate relationship. This chapter looks at the aim of communication factors that can complicate effective communication. A structured approach to facilitate the aims of communication is provided, with details on each stage.

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