- Foreword
- Preface
- Dedication
- Contributors
- Symbols and abbreviations
- Chapter 1 Professional nursing values
- Chapter 2 Values-led nursing research
- Chapter 3 Safety in the clinical environment
- Chapter 4 Medicines management
- Chapter 5 Record keeping and social media
- Chapter 6 Communication in a healthcare context
- Chapter 7 Dignity and respect
- Chapter 8 Culturally sensitive communication
- Chapter 9Communicating concerns in healthcare
- Chapter 10 Conflict resolution
- Chapter 11 Breaking ‘bad news’
- Chapter 12 Risk assessment
- Chapter 13 Physiological measurements
- Chapter 14 Respiratory conditions
- Chapter 15 Cardiovascular conditions
- Chapter 16 Neurological conditions
- Chapter 17Gastrointestinal conditions
- Chapter 18 Renal and urinary tract conditions
- Chapter 19 Diabetes
- Chapter 20 Musculoskeletal conditions
- Chapter 21 Conditions of the eyes, ears, nose, and throat
- Chapter 22 Surgery
- Chapter 23 Pain
- Chapter 24 Palliative care
- Chapter 25 Death and dying
- Chapter 26 Clinical emergencies
- Chapter 27 Leadership
- Chapter 28 Teamwork
- Chapter 29 Professional development
- Chapter 30 Nursing collectivism
- Chapter 31 Patient and public involvement in healthcare
- Appendix 1: Must screening process
- Appendix 2: Risk assessment tool for VTE
- Appendix 3: Height and weight conversions
- Index
(p. 115) Communicating concerns in healthcare
- Chapter:
- (p. 115) Communicating concerns in healthcare
- Author(s):
Maria Flynn
, and Dave Mercer
- DOI:
- 10.1093/med/9780198743477.003.0009
Every nurse is accountable for their decisions and actions. It is a professional responsibility, and statutory duty, to uphold the human rights of people for whom they care. This part of their role is often referred to in terms of ‘advocacy’ and ‘safeguarding’. On occasion, nurses will likely be faced with the need to express their concerns about aspects of care/treatment or suspected neglect/abuse of vulnerable people in a range of care settings. These might be in relation to perceived organizational shortcomings or failures, or specific to the circumstances of one person. In taking action, it is important that nurses adhere to local policies and follow appropriate channels of communication. This chapter focuses on two contemporary social and healthcare concerns where there is the potential for criminal justice involvement|—‘hate crime’ and ‘elder abuse’.
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- Foreword
- Preface
- Dedication
- Contributors
- Symbols and abbreviations
- Chapter 1 Professional nursing values
- Chapter 2 Values-led nursing research
- Chapter 3 Safety in the clinical environment
- Chapter 4 Medicines management
- Chapter 5 Record keeping and social media
- Chapter 6 Communication in a healthcare context
- Chapter 7 Dignity and respect
- Chapter 8 Culturally sensitive communication
- Chapter 9Communicating concerns in healthcare
- Chapter 10 Conflict resolution
- Chapter 11 Breaking ‘bad news’
- Chapter 12 Risk assessment
- Chapter 13 Physiological measurements
- Chapter 14 Respiratory conditions
- Chapter 15 Cardiovascular conditions
- Chapter 16 Neurological conditions
- Chapter 17Gastrointestinal conditions
- Chapter 18 Renal and urinary tract conditions
- Chapter 19 Diabetes
- Chapter 20 Musculoskeletal conditions
- Chapter 21 Conditions of the eyes, ears, nose, and throat
- Chapter 22 Surgery
- Chapter 23 Pain
- Chapter 24 Palliative care
- Chapter 25 Death and dying
- Chapter 26 Clinical emergencies
- Chapter 27 Leadership
- Chapter 28 Teamwork
- Chapter 29 Professional development
- Chapter 30 Nursing collectivism
- Chapter 31 Patient and public involvement in healthcare
- Appendix 1: Must screening process
- Appendix 2: Risk assessment tool for VTE
- Appendix 3: Height and weight conversions
- Index