Oxford Textbook of Communication in Oncology and Palliative Care

Oxford Textbook of Communication in Oncology and Palliative Care (2 ed.)

Edited by:
David W. Kissane
David W. KissaneProfessor and Chair, Department of Psychiatry, School of Clinical Sciences at Monash Health, Monash University, Victoria, Australia; Professor of Psychiatry, Weill Medical College of Cornell University and Memorial Sloan-Kettering Cancer Center, New York, NY, USAClose

,
Barry D. Bultz
Barry D. BultzDirector, Department of Psychosocial and Rehabilitation Oncology; Clinical Lead: Psychosocial Oncology, Supportive Care and Patient Experience, Tom Baker Cancer Centre; Professor and Head, Division of Psychosocial Oncology, Daniel Family Leadership Chair in Psychosocial Oncology, University of Calgary, Calgary, Alberta, CanadaClose

,
Phyllis N. Butow
Phyllis N. ButowProfessor and Co-Director, Centre for Medical psychology and Evidence-based Decision Making (CeMPED), School of Psychology, University of Sydney, Sydney, New South Wales, AustraliaClose

,
Carma L. Bylund
Carma L. BylundAssociate Director, Medical Education, Hamad Medical Corporation, Doha, Qatar; Associate Professor of Communication Studies, Weill Cornell Medicine-Qatar; Consultant, Memorial Sloan Kettering Cancer Center, New York, NY, USAClose

,
Simon Noble
Simon NobleClinical Reader and Palliative Medicine Consultant, Aneurin Bevan University Health Board, Royal Gwent Hospital, Newport, UKClose

, and
Susie Wilkinson
Susie WilkinsonInternational Liaison Lead, Marie Curie Palliative Care Institute Liverpool (MCPCIL), Cancer Research Centre, University of Liverpool, Liverpool, UKClose

Abstract

This textbook integrates clinical wisdom with empirical findings, drawing upon the history of communication science, providing a comprehensive curriculum for applied communication skills training for specialist oncologists, surgeons, nurses, psychosocial care providers and other members of the multidisciplinary team. This new edition presents a curriculum for nurses, which discusses needs of pre-registration to advanced trainees, including the ‘SAGE & THYME’ training programme, chronic disease, responding to depressed patients, the last hours and days of life, family care, facilitation training, and e-learning. The core curriculum ranges from breaking bad news, discussing risk and prognosis, achieving shared treatment decisions, responding to difficult emotions, dealing with denial, communicating with relatives and conducting a family meeting, helping patients cope with survivorship, deal with recurrence, transition to palliative care, and talk openly about death and dying. Modules offer guidelines about key skills, essential tasks, effective strategies, and scenarios for training sessions with simulated patients. The communication science section covers the history and models of communication skills training, the art of facilitating skill development, ethics, gender, power, the internet, audio-recording significant consultations, decision aides, and shared treatment decisions, medical student training, and enhancing patient participation in consultations. Specialty issues are explored, including enrolling in clinical trials, working in teams, discussing genetic risk, reconstructive and salvage surgery, among many other important issues. Variations in clinical disciplines are also discussed, including chapters for social workers, radiologists, surgical oncologists, medical and radiation oncologists, palliative medicine, pastoral care, pharmacy, paediatrics, and the elderly.

Bibliographic Information

Publisher:: Oxford University Press

Print Publication Date:: Feb 2017

Print ISBN-13:: 9780198736134

Published online:: Feb 2017

DOI:: 10.1093/med/9780198736134.001.0001

Authors

David W. Kissane, editor Professor and Chair, Department of Psychiatry, School of Clinical Sciences at Monash Health, Monash University, Victoria, Australia; Professor of Psychiatry, Weill Medical College of Cornell University and Memorial Sloan-Kettering Cancer Center, New York, NY, USA

Barry D. Bultz, editor Director, Department of Psychosocial and Rehabilitation Oncology; Clinical Lead: Psychosocial Oncology, Supportive Care and Patient Experience, Tom Baker Cancer Centre; Professor and Head, Division of Psychosocial Oncology, Daniel Family Leadership Chair in Psychosocial Oncology, University of Calgary, Calgary, Alberta, Canada

Phyllis N. Butow, editor Professor and Co-Director, Centre for Medical psychology and Evidence-based Decision Making (CeMPED), School of Psychology, University of Sydney, Sydney, New South Wales, Australia

Carma L. Bylund, editor Associate Director, Medical Education, Hamad Medical Corporation, Doha, Qatar; Associate Professor of Communication Studies, Weill Cornell Medicine-Qatar; Consultant, Memorial Sloan Kettering Cancer Center, New York, NY, USA

Simon Noble, editor Clinical Reader and Palliative Medicine Consultant, Aneurin Bevan University Health Board, Royal Gwent Hospital, Newport, UK

Susie Wilkinson, editor International Liaison Lead, Marie Curie Palliative Care Institute Liverpool (MCPCIL), Cancer Research Centre, University of Liverpool, Liverpool, UK

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Oxford University Press makes no representation, express or implied, that the drug dosages in this book are correct. Readers must therefore always check the product information and clinical procedures with the most up to date published product information and data sheets provided by the manufacturers and the most recent codes of conduct and safety regulations. The authors and the publishers do not accept responsibility or legal liability for any errors in the text or for the misuse or misapplication of material in this work. Except where otherwise stated, drug dosages and recommendations are for the non-pregnant adult who is not breastfeeding.

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Front Matter
Section A Introduction to communication studies in cancer and palliative medicineEdited by Section editor: Carma L. Bylund
- Chapter 1 The history of communication skills knowledge and training Mack Lipkin, Jr.
- Chapter 2 Journeys to the centre of empathy: The authentic core of communication skills Renee Lim and Stewart Dunn
- Chapter 3 Models of communication skills training and their practical implications Richard F. Brown, Alexander Wuensch, and Carma L. Bylund
- Chapter 4 Shared decision-making, decision aids, and the role of values in treatment decision-making Amiram Gafni and Cathy Charles
- Chapter 5 The ethics of communication in cancer and palliative care Laura A. Siminoff and Maria D. Thomson
- Chapter 6 Gender, power, and non-verbal communication Marianne Schmid Mast, Valérie Carrard, and Judith A. Hall
- Chapter 7 Medical student training in communication skills Gregory Makoul, Joshua Hauser, and Henry Schneiderman
- Chapter 8 Training patients to reach their communication goals: A concordance perspective Thomas A. D’Agostino, Carma L. Bylund, and Betty Chewning
- Chapter 9 Cancer patients’ use of the internet for cancer information and support Emily B. Peterson, Megan J. Shen, Jennifer Gueguen Weber, and Carma L. Bylund
- Chapter 10 Audio-recording cancer consultations for patients and their families—putting evidence into practice Thomas F. Hack, Kinta Beaver, and Penelope Schofield
- Chapter 11 Learner-centred communication training Suzanne M. Kurtz and Lara J. Cooke
Section B A core curriculum for communication skills training for oncology and palliative careEdited by Section editor: David W. Kissane
- Chapter 12 Breaking bad news Walter F. Baile and Patricia A. Parker
- Chapter 13 Discussing prognosis and communicating risk Phyllis N. Butow, Martin H.N. Tattersall, and Martin Stockler
- Chapter 14 Achieving shared treatment decisions Martin H.N. Tattersall and David W. Kissane
- Chapter 15 Responding to difficult emotions Jennifer Philip and David W. Kissane
- Chapter 16 Denial and communication Linda Sheahan and David W. Kissane
- Chapter 17 Communicating with relatives in cancer care Isabelle Merckaert, Yves Libert, Aurore Liénard, and Darius Razavi
- Chapter 18 Conducting a family meeting David W. Kissane and Courtney Hempton
- Chapter 19 Communication about coping as a survivor Linda E. Carlson, Janine Giese-Davis, and Barry D. Bultz
- Chapter 20 Dealing with cancer recurrence Lidia Schapira and Lauren Goldstein
- Chapter 21 Introducing or transitioning patients to palliative care A. Katalin Urban, Josephine M. Clayton, and David W. Kissane
- Chapter 22 Talking about dying: End-of-life communication training Tomer T. Levin and Alison Wiesenthal
Section C NursingEdited by Section editor: Susie Wilkinson
- Chapter 23 Communication skills education and training in pre-registration BSc Nursing Deborah Lewis, Marie O’Boyle-Duggan, and Susan Poultney
- Chapter 24 SAGE & THYME Michael Connolly
- Chapter 25 The implementation of advanced communication skills training for senior healthcare professionals in Northern Ireland: The challenges and rewards Anne Finn, Emma King, and Susie Wilkinson
- Chapter 26 Training facilitators to deliver an advanced communication course for senior healthcare professionals in cancer and palliative care Susie Wilkinson and Anita Roberts
- Chapter 27 Communication in the context of cancer as a chronic disease Patsy Yates
- Chapter 28 Advancing family communication skills in oncology nursing Talia Zaider, Shira Hichenberg, and Lauren Latella
- Chapter 29 Ambulatory care nurses responding to depression Anthony De La Cruz, Richard F. Brown, and Steve Passik
- Chapter 30 Communication in the last days or hours of life Anita Roberts
- Chapter 31 E-learning as a medium for communication skills training Hannah Waterhouse, Melanie Burton, and Julia Neal
Section D A specialty curriculum for oncologyEdited by Section editor: Phyllis N. Butow
- Chapter 32 Enrolment in clinical trials Richard F. Brown and Terrance Albrecht
- Chapter 33 Working as a multidisciplinary team Jane Turner
- Chapter 34 Communicating genetic risk Clara Gaff, Louise Keogh, and Elizabeth Lobb
- Chapter 35 Supporting patients considering reconstructive surgery Diana Harcourt and Alex Clarke
- Chapter 36 Discussing unproven therapies Penelope Schofield and Michael Jefford
- Chapter 37 Promoting treatment adherence Kelly B. Haskard-Zolnierek, Tricia A. Miller, and M. Robin DiMatteo
- Chapter 38 Communication strategies and skills for optimum pain control Melanie Lovell and Frances Boyle
- Chapter 39 Discussing adverse outcomes with patients Andy S.L. Tan and Thomas H. Gallagher
- Chapter 40 A health equity care model for improving communication and patient-centred care: A focus on oncology care and diversity Kimlin Tam Ashing, Noé Rubén Chávez, and Marshalee George
- Chapter 41 Challenges in communicating with ethnically diverse populations: The role of health literacy Bejoy C. Thomas and Rebecca L. Malhi
- Chapter 42 Communication and cancer-related infertility Zeev Rosberger, Sylvie Aubin, Barry D. Bultz, and Peter Chan
- Chapter 43 Communicating about sexuality in cancer care John W. Robinson, Joshua J. Lounsberry, and Lauren M. Walker
Section E Communication issues across the disciplinesEdited by Section editor: Simon Noble
- Chapter 44 Screening for distress: A communication tool that highlights patient concerns and facilitates psychosocial programme development Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo
- Chapter 45 Social work support in settings of crisis Carrie Lethborg and Grace H. Christ
- Chapter 46 Communication in cancer radiology Kimberly Feigin and Donna D’Alessio
- Chapter 47 Communication in surgical oncology Amanda Tristram
- Chapter 48 Communication in non-surgical oncology Lai Cheng Yew and E. Jane Maher
- Chapter 49 Palliative medicine: Communication to promote life near the end of life Nicola Pease
- Chapter 50 Communication issues in pastoral care and chaplaincy Peter Speck and Christopher Herbert
- Chapter 51 Communication in oncology pharmacy: The challenge of treatment adherence Bethan Tranter and Simon Noble
- Chapter 52 Communication challenges with the elderly Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva
- Chapter 53 Communicating with children when a parent is dying Cynthia W. Moore and Paula K. Rauch
Section F Education and international initiatives in communication trainingEdited by Section editor: Barry D. Blutz
- Chapter 54 Facilitating communication role play sessions: Essential elements and training facilitators Ruth Manna, Carma L. Bylund, Richard F. Brown, Barbara Lubrano di Ciccone, and Lyuba Konopasek
- Chapter 55 The role of the actor in medical education Paul Heinrich
- Chapter 56 The Oncotalk/Vitaltalk model Robert M. Arnold, Anthony L. Back, Walter F. Baile, Kelly A. Edwards, and James A. Tulsky
- Chapter 57 The Swiss model Friedrich Stiefel, Jürg Bernhard, Gabriella Bianchi, Lilo Dietrich, Christoph Hürny, Alexander Kiss, Brigitta Wössmer, and Céline Bourquin
- Chapter 58 The United Kingdom general practitioner and palliative care model Simon Noble and Nicola Pease
- Chapter 59 The Belgian experience in communication skills training Isabelle Merckaert, Yves Libert, and Darius Razavi
- Chapter 60 Communication in cancer care in Europe and EU policy initiatives Luigi Grassi and Luzia Travado
- Chapter 61 Communication skills training in Arab countries: Opportunities and challenges in the Qatar experience Carma L. Bylund, Stephen Scott, and Khalid Alyafei
Section G Research in cancer communicationEdited by Section editor: Barry D. Blutz
- Chapter 62 Evaluating communication skills training courses Lyuba Konopasek, Marcy Rosenbaum, John Encandela, and Kathy Cole-Kelly
- Chapter 63 Qualitative approaches to clinician–patient communication Felicia Roberts
- Chapter 64 Issues in coding cancer consultations: Interaction analysis systems Phyllis N. Butow
- Chapter 65 The Roter Interaction Analysis System: Applicability within the context of cancer and palliative care Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki
End Matter
- Index

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