Show Summary Details
Page of

Managing difficult people in the workplace 

Managing difficult people in the workplace
Managing difficult people in the workplace

Julian Beezhold

, Nagendra Bendi

, and Mariana Pinto da Costa

Page of

PRINTED FROM OXFORD MEDICINE ONLINE ( © Oxford University Press, 2022. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Medicine Online for personal use (for details see Privacy Policy and Legal Notice).

date: 01 July 2022

This chapter covers the challenge of managing difficult colleagues, who are almost ubiquitous in the workplace. It examines reasons why conflicts occur and escalate, and looks at what one can do to make oneself into a better work colleague. Dealing with negativity and bullying are often very hard, and this chapter looks at these two situations in more detail. Practical steps are proposed that can be useful in addressing all of these difficult behaviours. The particular problems posed by a difficult boss are discussed, with suggestions for action. The chapter ends with an examination of how one might confront issues sensibly, along with a look at the general principles involved in dispute resolution.

Access to the complete content on Oxford Medicine Online requires a subscription or purchase. Public users are able to search the site and view the abstracts for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can't find the answer there, please contact us.