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Simulation centre operations 

Simulation centre operations
Simulation centre operations

Yue Ming Huang

and Thomas Dongilli

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date: 09 May 2021

This chapter presents a practical and disciplined approach to simulation centre operations, with ideas from two simulation centres that have been in operation for 18–20 years and a combined 35-year personal working experience in simulation. At the core of operations is the personnel team with defined roles and responsibilities and a professional development and succession-training programme for organizational growth. Build Standard Operating Procedures and follow lean processes with transparent policies. Create organized systems for programme development, course creation, scheduling, equipment maintenance, and secure data documentation, storage, and reporting. Use checklists with careful consideration of educational goals, space, equipment, and staff time to balance daily operations with time for creative innovations. Practise routine briefing and debriefing to review quality of processes and improve communication and teamwork. Stay connected with the community to borrow and share best practices, and always have contingency plans for unexpected events.

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