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date: 30 March 2020

Introduction 2

Organization of out of hours services 6

Emergency patient encounters 8

Equipment and drugs 10

Emergencies can present to primary care at any time or in any place. In the community, conditions are often not ideal (e.g. patient on the floor, poor lighting, numerous layers of clothing) and support may not be immediately available. Management includes recognition of emergencies, their immediate care and any follow-up required. That can be both challenging and frightening. Good organization, teamwork, communication and situational awareness are vital....

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