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Describing and assessing consultations 

Describing and assessing consultations
Chapter:
Describing and assessing consultations
Author(s):

David Pendleton

, Theo Schofield

, Peter Tate

, and Peter Havelock

DOI:
10.1093/med/9780192632883.003.0010
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date: 22 October 2019

Chapter 10 considers the large variety of ways in which a consultation can be described or assessed, and the basis on which to choose between them. Some approaches are entirely descriptive, while others include assessment against agreed criteria; some methods are comprehensive and include the whole consultation, others select particular aspects of interest; some are based on external observation, some on the views of the patient, and some are self-assessments by the doctor. The choice depends on one’s purpose, which can be broadly divided into teaching, quality improvement, regulatory assessment, or research.

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