- Mayo Foundation Disclaimer
- Dedication
- Foreword
- About the Cover
- Preface
- 1 Introduction
- 2 Consequences of Professional Burnout
- 3 Drivers of Burnout and Engagement
- 4 The Business Case
- 5 Quality Shortfalls From Health Care Waste: A Unifying Root Cause of Burnout
- 6 The Blueprint for Cultivating Esprit de Corps
- 7 Ideal Work Elements
- 8 Getting Senior Leadership on Board
- 9 Assessment
- 10 The Three Action Sets of the Intervention Triad: Evidence-based Strategies for Reducing Burnout and Promoting Esprit de Corps
- 11 Agency Action Set: Introduction
- 12 Agency Ideal Work Element: Partnership
- 13 Agency Ideal Work Element: Trust and Respect
- 14 Agency Ideal Work Element: Control and Flexibility
- 15 Agency Action: Measuring Leader Behaviors
- 16 Agency Action: Removing Pebbles
- 17 Agency Action: Introducing Control and Flexibility
- 18 Agency Action: Creating a Values Alignment Compact
- 19 Coherence Action Set: Introduction
- 20 Coherence Ideal Work Element: Professional Development and Mentorship
- 21 Coherence Ideal Work Element: Fairness and Equity
- 22 Coherence Ideal Work Element: Safety
- 23 Coherence Action: Selecting and Developing Leaders
- 24 Coherence Action: Improving Practice Efficiency
- 25 Coherence Action: Establishing Fair and Just Accountability
- 26 Coherence Action: Forming Safe Havens
- 27 Camaraderie Action Set: Introduction
- 28 Camaraderie Ideal Work Element: Community at Work and Camaraderie
- 29 Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
- 30 Camaraderie Action: Cultivating Community and Commensality
- 31 Camaraderie Action: Optimizing Rewards, Recognition, and Appreciation
- 32 Camaraderie Action: Fostering Boundarylessness
- 33 Applying the Action Sets to Address the Unique Needs of Medical Students, Residents, and Fellows
- 34 Nurturing Well-Being
- 35 Summary
- 36 Conclusion
- Index
(p. 11) Consequences of Professional Burnout
- Chapter:
- (p. 11) Consequences of Professional Burnout
- Author(s):
Stephen J. Swensen
, and Tait D. Shanafelt
- DOI:
- 10.1093/med/9780190848965.003.0002
Work environments and interpersonal relationships often merge, eroding the passion and altruism of health care professionals and promoting burnout. Burnout of health care professionals negatively impacts safety, team effectiveness, staff turnover, professional productivity, organizational effectiveness, and organizational brand. Professionals also experience personal consequences from burnout including higher rates of relationship issues, alcohol and substance abuse, clinical depression, and suicide. Even more important, however, burnout has a profound, negative bearing on patient experience and outcomes.
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- Mayo Foundation Disclaimer
- Dedication
- Foreword
- About the Cover
- Preface
- 1 Introduction
- 2 Consequences of Professional Burnout
- 3 Drivers of Burnout and Engagement
- 4 The Business Case
- 5 Quality Shortfalls From Health Care Waste: A Unifying Root Cause of Burnout
- 6 The Blueprint for Cultivating Esprit de Corps
- 7 Ideal Work Elements
- 8 Getting Senior Leadership on Board
- 9 Assessment
- 10 The Three Action Sets of the Intervention Triad: Evidence-based Strategies for Reducing Burnout and Promoting Esprit de Corps
- 11 Agency Action Set: Introduction
- 12 Agency Ideal Work Element: Partnership
- 13 Agency Ideal Work Element: Trust and Respect
- 14 Agency Ideal Work Element: Control and Flexibility
- 15 Agency Action: Measuring Leader Behaviors
- 16 Agency Action: Removing Pebbles
- 17 Agency Action: Introducing Control and Flexibility
- 18 Agency Action: Creating a Values Alignment Compact
- 19 Coherence Action Set: Introduction
- 20 Coherence Ideal Work Element: Professional Development and Mentorship
- 21 Coherence Ideal Work Element: Fairness and Equity
- 22 Coherence Ideal Work Element: Safety
- 23 Coherence Action: Selecting and Developing Leaders
- 24 Coherence Action: Improving Practice Efficiency
- 25 Coherence Action: Establishing Fair and Just Accountability
- 26 Coherence Action: Forming Safe Havens
- 27 Camaraderie Action Set: Introduction
- 28 Camaraderie Ideal Work Element: Community at Work and Camaraderie
- 29 Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
- 30 Camaraderie Action: Cultivating Community and Commensality
- 31 Camaraderie Action: Optimizing Rewards, Recognition, and Appreciation
- 32 Camaraderie Action: Fostering Boundarylessness
- 33 Applying the Action Sets to Address the Unique Needs of Medical Students, Residents, and Fellows
- 34 Nurturing Well-Being
- 35 Summary
- 36 Conclusion
- Index
