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Teamwork and Crisis Resource Management 

Teamwork and Crisis Resource Management
Chapter:
Teamwork and Crisis Resource Management
Author(s):

Scott C. Watkins

, Christopher L. Cropsey

, and Cory M. Furse

DOI:
10.1093/med/9780190226459.003.0002
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date: 19 September 2020

By definition, a team is two or more people who are working together. Teamwork can be thought of as the dynamic behaviors, cognitions, attitudes, and skills that allow a team to perform its stated goal. Concerning healthcare teamwork, nearly two decades ago, the Institute of Medicine issued the report To Err Is Human, which identified teamwork as a key target for improving the quality and safety of patient care. Over the last twenty-five years, crisis resource management has become synonymous with a style of teamwork and performance epitomized by healthcare providers in high acuity, time-pressured environments such as acute care practice. This chapter discusses the major themes of crisis resource management.

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