This textbook on palliative social work is a companion volume to the Oxford Textbook of Palliative Medicine and the Oxford Textbook of Palliative Nursing. To that end, this chapter will accomplish the following:

♦Technology impacts the way patients and families obtain information and make decisions.

♦Technology impacts how providers deliver care and perform services.

♦Ethical and legal concerns arise due to technological advances.

♦Professional boundaries can be challenged by electronic communication.

♦Appropriate direction and guidelines are essential to assist patients, families, and providers to access reputable online resources.