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- 1 Cost Accounting Richard B. Siegrist, Jr.
- 2 Management Control Structure and Process Richard B. Siegrist, Jr.
- 3 The Next Generation of Information Technology in the Healthcare Industry John V. Foley and Eric J. Bieber
- 4 Leadership David Javitch
- 5 Ethics and the Business of the Healthcare Professional Steven R. Smith and Joseph S. Sanfilippo
- 6 Applied Business Law Steven R. Smith and Joseph S. Sanfilippo
- 7 Quality Improvement in Healthcare Eric J. Bieber and William Annable
- 8 Strategic Planning: Creating a Culture of Quality and Safety Eric J. Bieber and Jennifer Radin
- 9 Organizational Development David Javitch
- 10 Motivation David Javitch
- 11 Negotiations David Javitch
- 12 Communication Skills Shruti Malik and Joseph S. Sanfilippo
- 13 Competitive Marketing Linda MacCracken and Richard B. Siegrist, Jr.
- 14 The Patient Experience Richard B. Siegrist, Jr.
- 15 The Modern Hospital-Physician Relationship Eric J. Bieber and Elizabeth Hammack
- 16 Entrepreneurship in Healthcare Richard B. Siegrist, Jr.
- 17 Risk Management Joseph S. Sanfilippo and Steven R. Smith