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Communication in palliative care: An essential competency for nurses 

Communication in palliative care: An essential competency for nurses
Chapter:
Communication in palliative care: An essential competency for nurses
Author(s):

Constance M. Dahlin

and Elaine Wittenberg

DOI:
10.1093/med/9780199332342.003.0005
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date: 12 November 2018

Communication, a learned skill that establishes the nurse-patient relationship, is composed of 20% verbal and 80% nonverbal characteristics. The art of nursing communication includes listening, silence, presence, and therapeutic use of self to facilitate a patient- and family-centered process. Nursing communication includes gathering and imparting information and providing support and reassurance as dictated by the individual needs of patients and families. Nurses have a direct role in difficult conversations such as advance care planning, delivery of bad news, poor prognosis, or transition to hospice and palliative care.

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