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Education and international initiatives in communication training 

Education and international initiatives in communication training
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date: 20 September 2017

Facilitating small group role play is an integral component in effective communication skills training (CST) for healthcare professionals, and requires its own training and review in order to provide replicable high-quality CST. This chapter outlines the structure and critical elements of facilitator-led role play sessions. Elements include the importance of structuring the role play; recognizing the importance of established learning goals as expressed by each learner; navigating and directing the simulated patient (SP) to partake in a realistic clinical encounter relevant to the learner; managing an effective role play session with learner and SP; and providing meaningful feedback both directly to the learner, as well as overseeing balanced group feedback provided by observing peers in the small group. This chapter also provides helpful processes in training new and sustaining competent facilitators, keeping in mind available resources for training. Finally, this chapter points to necessary areas for continued development in facilitation.

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