Show Summary Details
Page of

Training patients to reach their communication goals: A concordance perspective 

Training patients to reach their communication goals: A concordance perspective

Chapter:
Training patients to reach their communication goals: A concordance perspective
Author(s):

Thomas A. D’Agostino

, Carma L. Bylund

, and Betty Chewning

DOI:
10.1093/med/9780198736134.003.0008
Page of

PRINTED FROM OXFORD MEDICINE ONLINE (www.oxfordmedicine.com). © Oxford University Press, 2015. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Medicine Online for personal use (for details see Privacy Policy).

date: 29 May 2017

Although effective physician–patient communication relies on both parties, an overwhelming majority of literature within the field of healthcare communication has focused on the physician or healthcare provider. This chapter presents research aimed at improving patient communication skills and physician–patient interactions through patient training. Published interventions can be categorized as those that entail the presentation of written materials only, materials plus some form of individualized coaching, or a group-based training format. Many patient communication interventions focus exclusively on patient question asking. Interventions reviewed in this chapter incorporate a broader range of skills towards a more comprehensive training. Available literature has demonstrated the impact of patient communication skills training on patient self-efficacy, behavioural intention, observed skill usage, treatment adherence, and more. A notable limitation of current research is the lack of a unifying theoretical model. The chapter proposes concordance, or shared physician–patient agreement, as a useful conceptual framework.

Access to the complete content on Oxford Medicine Online requires a subscription or purchase. Public users are able to search the site and view the abstracts for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can't find the answer there, please contact us.