Show Summary Details
Page of

Gender, power, and non-verbal communication 

Gender, power, and non-verbal communication

Chapter:
Gender, power, and non-verbal communication
Author(s):

Marianne Schmid Mast

, Valérie Carrard

, and Judith A. Hall

DOI:
10.1093/med/9780198736134.003.0006
Page of

PRINTED FROM OXFORD MEDICINE ONLINE (www.oxfordmedicine.com). © Oxford University Press, 2015. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Medicine Online for personal use (for details see Privacy Policy).

date: 20 July 2017

In the study of communication between patients and providers, non-verbal behaviours have often been overlooked. Patients’ non-verbal communication is essential for effective care, and providers’ non-verbal behaviour has been shown to significantly influence medical encounter outcomes. Non-verbal behaviours relative to the power distribution between patients and providers have been shown to greatly impact outcomes with more provider dominance being linked to less positive outcomes. Additionally, gender of both the patients and the providers affect which non-verbal behaviours are shown, and how they are perceived and evaluated. In the present chapter, we discuss the effects of non-verbal communication on how medical encounters unfold in light of the gender and power distribution among provider and patient, the implications of these findings for oncological and palliative care are discussed.

Access to the complete content on Oxford Medicine Online requires a subscription or purchase. Public users are able to search the site and view the abstracts for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can't find the answer there, please contact us.