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E-learning as a medium for communication skills training 

E-learning as a medium for communication skills training
Chapter:
E-learning as a medium for communication skills training
Author(s):

Hannah Waterhouse

, Melanie Burton

, and Julia Neal

DOI:
10.1093/med/9780198736134.003.0031
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date: 22 September 2017

This chapter explores the use of e-learning as a format for training communication skills within a degree level module in non-malignant palliative care. It discusses the need for such training before evaluating the benefits e-learning has to offer as a learning tool in the healthcare context. It describes how a ‘blended learning’ approach was taken with one study day combined with online interactive learning materials. Online exercises such as ‘drag and drop’ were used to facilitate students’ learning, together with the use of videos, external online links, and reflective diaries. The development of a summative assignment is discussed and its need to assess students’ use of these skills in clinical practice. Finally, the future developments of the e-learning platform to further enrich the students’ learning experience are presented. These include the use of online forums, both synchronous and asynchronous, which encourage peer-to-peer and peer-to-tutor communication.

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